Samantha Wai

    Recent Posts

    Changes and Challenges: The Post COVID APAC Hospitality Market

    By Neil Kao, InTeam Hospitality; and May Faridah, SHR The Asia-Pacific (APAC) hotel region is facing its own unique set of challenges as it adapts...

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    Don’t Let Your Competitors Outsmart You

    By Estella Hale For several reasons, hoteliers today are acutely focused on building better connections with their guests. Whether it’s pre-booking,...

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    How Revenue Leaders Plan to Capitalize on the Return of Travel

    Your guests are ready to hit the road again after the pandemic. But they’ve changed; have you? By Tim Kolman, SHR As the hotel industry emerges from...

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    Revenue, Marketing Collaboration Opens New Possibilities

    As hospitality companies rebuild their teams, they’re leaning on leaders who are well-versed in using data to convert more travelers at various...

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    Year in Review: SHR Solidifies Open Hospitality Platform in 2021

    Despite the turbulence of 2021, SHR made significant strides throughout the year in solidifying its suite of product offerings, growing its customer...

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    What to focus on now: crowdsourced suggestions from Revenue Managers

    By Nicole Adair So. The dust has started to settle, but your role as a revenue manager has shifted drastically with the events of the last couple of...

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    Ctrip: Using Your CRS to Tap into China's Biggest OTA

    Contributed by Samantha Wai, Regional Marketing Manager-APAC, SHR As incomes in China have risen in recent years, so too has the amount of...

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